Practice Policies

Access to Your Records

The Data Protection Act and General Data Protection Regulations allows you to find out what information is held about you including information held within your medical records, either in electronic or physical format.  This is known as the “right of subject access”.  If you would like to have access to all or part of your records, you can make a request in writing to the organisation that you believe holds your information.  This can be your GP, or a provider that is or has delivered your treatment and care.  You should however be aware that some details within your health records may be exempt from disclosure, however this will in the interests of your wellbeing or to protect the identity of a third party.  If you would like access to your GP record please submit your request in writing to:

Records Administrator at Saddleworth Medical Practice, Smithy Lane, Uppermill, Oldham OL3 6AH

Complaints

Click here to find out about complaints.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to:

Practice manager at Saddleworth Medical Practice, Smithy Lane, Uppermill, Oldham OL3 6AH

Privacy Notice

Click here to read Saddleworth Medical Practice Privacy Notice

Aggression & Violence Policy

Our staff come to work to care for others and it is important for all members of the public and our staff to be treated with courtesy and respect at all times.

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

 



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