Veteran Friendly GP practice

We, at Saddleworth Medical Practice are proud to be an accredited Veteran Friendly GP practice and to support our veteran community this Remembrance Day.

As a Veteran Friendly GP Practice we:

• Have a clinical lead for veteran health, who is supported by the whole practice to improve veteran health services.
• Ask patients ‘Have you served in the Armed Forces?’ to help identify veteran patients and code them on our system.
• Support veteran patients to access dedicated health services.
• Undertake regular training and development to meet the health commitments of the Armed Forces Covenant and better understand the needs of veteran patients.

If you’re a veteran patient, please let us know that you have served so that we can make sure that we understand your health needs.

A University of Chester study revealed that the Veteran Friendly Accreditation programme, which is run by the Royal College of General Practitioners in partnership with NHS England, leads to better healthcare. To find out more about the veteran friendly practices accreditation scheme, visit www.rcgp.org.uk/veterans

Evening & Weekend Appointments

Your local GP practices have teamed up to provide extra weekend and evening appointments at practices across East Oldham for their patients.

From 1st October 2022 the service will be available for patients registered at the following practice:

• Saddleworth Medical Practice
• Pennine Medical Centre
• Mooreside Medical practice
• Springfield House
• Lees Medical Practice
• Leesbrook Surgery

WHERE:

• Leesbrook Surgery, Mellor St, Lees, Oldham OL4 3DG
• Saddleworth Medical Practice, Smithy Ln, Uppermill, Oldham OL3 6AH
• Pennine Medical Centre, 193 Manchester Rd, Mossley, OL5 9AJ

WHEN

• Monday – Friday 6.30pm – 9.00pm
• Saturday 9.00am – 5.00pm

TO BOOK YOUR APPOINTMENT CALL 0161 271 3180

BOOKING ESSENTIAL

NHS Oldham Clinical Commissioning Group (CCG) has closed its functions have been taken over by NHS Greater Manchester Integrated Care (‘NHS GM’)

NHS Oldham Clinical Commissioning Group (CCG) closed at the end of June 2022 and its functions have been taken over by NHS Greater Manchester Integrated Care (‘NHS GM’).

This new organisation is the statutory body in charge of NHS money and is responsible for making sure services are in place to put plans into action. You can find out more here: https://gmintegratedcare.org.uk.

If you need help accessing local NHS services or wish to make a complaint, you can contact NHS GM Customer Services by emailing gmicb-old.customercare@nhs.net or calling 07966 746117. Or you can write to: Customer Services, NHS Greater Manchester Integrated Care, 4th Floor, Piccadilly Place, Manchester M1 3BN.

Please note, NHS GM is unable to investigate complaints about general practice. These should be directed either to ourselves directly or to NHS England.

If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. Cloverleaf Advocacy provides this service in Oldham. The service is accessible to all Oldham residents and is completely free.

Cloverleaf can help you to raise a formal complaint about an NHS funded service.  An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.